Are We Measuring Work, or Just Counting Jobs?

Why the number of jobs may no longer tell us whether technology is increasing or reducing human labour.

Whenever a new technology is introduced, particularly one as pervasive as artificial intelligence, the debate about its consequences on work tends to revolve around a familiar question: Will it create more jobs than it destroys? It is an understandable question. Jobs are visible, politically relevant and relatively easy to count. They determine income, social status, … Continue reading Are We Measuring Work, or Just Counting Jobs?

Why the number of jobs may no longer tell us whether technology is increasing or reducing human labour.

The agentic syndrome

"There’s always another agent that waits on your response."

There is a sentence I recently read in an article about the state of the technology industry that has stayed with me: “There’s always another agent that waits on your response.” It perfectly captures how I feel in this new agentic era. Until recently, the amount of work that could be performed by a team … Continue reading The agentic syndrome

"There’s always another agent that waits on your response."